Please read thru the Q&A below for general inquires related to our services.

What kind of questions can I ask here?
This is a question and answer site for questions related to our services and product.

The best questions lead to a solution or a better understanding of a problem. No question is too esoteric and no level of technical knowledge is looked down upon. If you have tried a dozen different things to solve your problem and you hit a roadblock, just ask.

You can ask any question related to:

  • General questions around how we works.
  • Questions around if something is supported.
  • How to accomplish certain tasks with us.

Q: After the productions (photo/video shoot), when can we obtain the results?
A: Our normal service is 2 working weeks for photography items, and for video result it depend on the complexity of the agreed objective. If you want to have the results faster, there will be additional service fee for this service.

Q: Are you qualified for assignment at hazardous working area, such as: offshore drilling rig/platfom, sea vessel, aerial, manufacturing facilities, etc.?
A: Yes. We have extensive hands-on-working experiences at such working locations. We also have valid BOSIET (Basic Offshore Safety Induction and Emergency Training) and HUET (Helicopter Underwater Escape Training) certificates.

Q: Can you also do editing and retouching on your photos results?
A: It will be upon your request, but yes we could assist you as well.

Q: Does your prices include applicable tax?
A: No.

Q: How many person you have on your team on the assignment?
A: It will depend to the assignment. Usually our team consist of 3 (minimum) to 6 (maximum) person.

Q: For direct client, can you advise us any layout recommendation?
A: Yes. We could help you with some additional fee and based on the briefing you give us.

Q: For out-of-town assigment, does your cost is also cover, F&B costs, transportation, visa, accommodation?
A: No. We doesn't put non-photographic/non-videographic component within our price (F&B costs, transportation, visa, accommodation). We would prefer you to provide the above requirement as needed. The reason is because we would like to concentrate to the assignment from you, and to serve you with the best result.

Q: What digital specification file do we obtain?
A: File TIFF (RGB), size 25 cm proportional, resolution of 300 dpi.

Q: Do you also take pictures of event/ceremonial?
A: Our focus is mainly for all the industrial and corporate photography/videography. But if you would like us to provide our services for your internal event, please liaise with us first.

Q: How do I select the best photographer for my project?
A: Most commercial photographers have areas of specialization, so make sure that whomever you use has the experience, skill and equipment for the particular task at hand. A professional will tell you if they are not the right person for your assignment.

Factors to consider in your decision should be:

  • Passionate with your requirement
  • Creative talent
  • Knowledge of your industry
  • Having hands-on experiences on HSE policy and equipment
  • Experience
  • Professionalism
  • Compatibility
  • Appropriate equipment
  • Enthusiasm

Q: How can I get the most out of my location photography/videography project?
A: To optimize and have the most from photographic/videographic assignment, you need to have the following:

  • Be clear about your objectives
  • Meet on site
  • Allow enough time
  • Communicate with all your team
  • Remember that the quality of your photographs is a reflection of your image as well

Q: How do industrial and corporate photographers charge?
A: Most people understand the importance of accurately defining the scope of any type of work in order to come up with a realistic fee, so it will come as no surprise that as much detail as possible about an assignment is needed before an estimate can be given.

Q: What other costs are involved besides the actual photography time?
A: These will vary with each project but may include:

  • Pre-production costs
  • Post-production costs
  • Assistant’s fees and travel expenses
  • Rental fees for special equipment
  • Location access fees
  • Talent fees
  • Special insurance costs

Q: To get an idea of budget, what should I ask for?
A: Make sure you are clear what you are asking for. A quotation will have a bottom line that includes all the factors needed to create the images you need for the purpose you have outlined.

Q: How can I ensure the best value for my budget?
A: Don’t just compare prices. Compare the style and the professional way in which the work will be undertaken. With professional photography you get what you pay for. There will always be someone willing to photograph your project for less, but look for value, not price. Professional expertise and experience will save you money in the long run.

Q: Who owns the copyright to my project’s photographs?
A: Under the Republic of Indonesia copyright law, as creator of the images; the photographer own the copyright in any images they make and the usual practice is to license the use of the pictures to you as the client by agreement.

For any questions and inquiries beside all of the above Q&A, kindly contact us using the contact form.